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Website Privacy Policy & Terms of Service

We may receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We will never sell, or distribute your personal information.


We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. We also use Mailchimp as an email marketing platform. In addition to the above disclosures of information used on this website Mailchimp has its own privacy statement that you can find here - Mailchimp Privacy Policy.

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We and our Third Party Service Providers use cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

If you don’t want us to process your data anymore, please contact us at or send us mail to: New Tread Podiatry PLLC, 105 Lee Parkway Dr STE E, Chattanooga, TN 37421.


By accepting the terms for a new consultation through our website, or via phone for a new appointment, you accept our no-show, and late cancellation policy which states: No-showing, or cancelling your free consultation within 24 hours, will forfeit your free consultation, and $150 will be required to re-schedule the consultation. No-showing a follow-up appointment, or cancelling within 24 hours, will incur a non-refundable fee of $125 that is added to your outstanding balance. If you are more than 15 minutes late to any appointment, the appointment is a missed appointment, and will incur penalties.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to: New Tread Podiatry PLLC, 105 Lee Parkway Dr STE E, Chattanooga, TN 37421.

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